Clear expectations make for
better working relationships.

Your Information Deserves Careful Handling

At Tax Tribe, we understand that tax and accounting services involve personal and financial information. Protecting that information is an essential foundation of earning and maintaining your trust. This Privacy Policy explains how Tax Tribe Canada Inc. collects, uses, discloses, stores, and protects personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We May Collect

Depending on your interaction with us, information may include:

• Contact details, including your full legal name, email address, physical address, and phone number.
• Information submitted through website forms and consultation booking inquiries.
• Tax, accounting, and financial information required to provide requested tax preparation and advisory services (e.g., T4/T5 slips, business receipts, Notice of Assessment records).
• Documents provided securely through authorized client portals.

How We Use Information

We use personal information strictly to respond to inquiries, provide contracted tax and accounting services, communicate regarding ongoing engagements, meet Canadian legal and regulatory requirements, and ensure the security of our client systems. We never sell, rent, or trade client information to any third party for marketing purposes.

Data Security & Storage

We employ bank-grade 256-bit encryption, strict access controls, and verified Canadian data residency protocols. While no electronic transmission or digital storage method can be guaranteed 100% immune from external threat, we maintain industry-leading safeguards.

Terms & Conditions of Website Use

These Terms & Conditions govern your use of the Tax Tribe website. By accessing or using this website, you agree to comply with and be bound by these terms.

No Professional-Client Relationship

Accessing this website, reading published resources, using calculators, or submitting an initial enquiry form does not automatically establish an accountant-client or fiduciary relationship. Professional tax and accounting services are provided exclusively under signed engagement agreements detailing scope and responsibilities.

Client Responsibilities

Clients are responsible for providing complete, true, and accurate information, documentation, and authorizations required to complete tax returns. Delays or omitted records may affect the timing, completeness, and accuracy of filings.

Helpful Information, Not Individual Advice

The information published on this website is intended solely for general educational and informational purposes. It does not constitute individualized tax, accounting, legal, or investment advice.

No Guaranteed Outcomes

Tax refunds, tax savings, CRA decisions, penalty cancellations, and assessment results depend entirely upon applicable Canadian legislation and the specific factual circumstances of each taxpayer. Tax Tribe does not make promises or guarantees regarding tax refunds.

Calculators & Interactive Estimates

All calculators and estimators on this website are general guides. They cannot substitute for a professional review of your tax slips, carry-forward deductions, and tax situation.

A Website Designed to Be Accessible to Everyone

At Tax Tribe, we want our website and digital services to be accessible, intuitive, and welcoming to all individuals, including people with disabilities. We aim to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Accessibility Standards

• Semantic HTML structure with clear heading hierarchies and ARIA labels.
• High visual contrast between text and background colors for readability.
• Keyboard navigability across all menus, interactive calculators, and modal dialogs.
• Responsive layouts optimized for screen readers, mobile devices, and screen magnification.

If you encounter any accessibility barrier on our website or require documents in an alternative format, please contact us at file@taxtribe.ca or call 778-653-6802.